How to Create Forward Mailboxes in Exchange Server 2010

Lets say you have custom recipients, such as a mail-enabled user who has an alias in your company but not an mailbox in your Exchange server and all the messages to that alias are forwarded to the user’s external e-mail address. Custom recipients like this don’t typically receive mail from users outside the organization because a custom recipient doesn’t have an e-mail address that resolves to a specific mailbox in your organization. At times, though, you might want external users, applications, or mail systems to be able to send mail to an address within your organization and have Exchange forward that message to an external mailbox.

To create a user account to receive mail and forward it off-site, follow these steps:

1. Using the Exchange Management Console, create a mail-enabled contact for the user. Name the contact Alert User Name, such as Alert William Stanek. Be sure to establish an external e-mail address for the contact that refers to the user’s Internet address.
2. Using the Exchange Management Console, create a mailbox-enabled user account in the domain. Name the account with the appropriate display name, such as Z William Stanek. Be sure to create an Exchange mailbox for the account, but don’t grant any special permission to the account. You might want to restrict the account so that the user can’t log on to any servers in the domain.
3. Using the Exchange Management Console, access the Properties dialog box for the user’s mailbox.
4. On the Mail Flow Settings tab, select Delivery Options and then click Properties.
5. In the Delivery Options dialog box, select the Forward To check box and then click Browse.
6. In the Select Recipient dialog box, select the mail-enabled contact you created earlier and then click OK three times.You can now use the user account to forward mail to the external mailbox.

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Tags: alias, click properties, custom recipients, delivery options, domain name, e mail address, emc, exchange mailbox, exchange management, Exchange Management Console, exchange server, external users, forwarding mail for an alias, internet address, mail flow, mail systems, mailboxes, servers, settings tab, three times

This entry was posted on Monday, March 8th, 2010 at 10:14 and is filed under Exchange Server 2010. You can follow any responses to this entry through the RSS 2.0 feed.